Privacy Policy

Introduction

At Obliron Flarestorm Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our architectural services.

By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Project details and requirements
• Payment and billing information
• Communication preferences
• Professional information for business clients

Technical Information

We automatically collect certain technical information, including:

• IP address and browser information
• Website usage data and analytics
• Cookie data and preferences
• Device and operating system information

How We Use Your Information

We use your information for the following purposes:

• Providing architectural design and consultation services
• Project management and communication
• Processing payments and maintaining records
• Improving our services and website functionality
• Sending project updates and relevant communications
• Complying with legal and regulatory requirements
• Marketing our services (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Engineering and construction consultants
• Payment processing services
• Cloud storage and IT services
• Marketing and communication platforms

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure safety and security
• Prevent fraud or illegal activities

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure storage systems with access controls
• Regular security audits and updates
• Employee training on data protection
• Compliance with Canadian privacy laws (PIPEDA)

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Consent withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at info@oblironflarestormex.info

Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain client relationships
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain project records for warranty and liability purposes

Typically, we retain client information for 7-10 years after project completion, as required by professional standards and regulations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.